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Thank you for your inquiry to STERIS Instrument Management Services. We aim to respond to all inquiries within 1 working day. If your inquiry requires a more in-depth response, we will still respond to notify of that.


Quality Management

STERIS Instrument Management Services is certified to ISO 13485:2016.

Our replacement part validation and our repair processes are dictated by our stringent, and constantly audited, quality system.

We are independently audited by the British Standards Institution (BSI) to ensure continuing suitability, sustainability, and compliance with ISO requirements.


You can view our certification here 

Joint Commission standard EC.02.04.03 states that hospitals and critical access hospitals must test and maintain certain medical equipment (imaging/radiologic equipment, or medical laser device) in accordance with manufacturer recommendations.

Be prepared for your next audit with STERIS IMS

We provide records needed to document your equipment maintenance plans and staff training initiatives for proper equipment care.​

We provide reports to demonstrate compliance with AEM regulatory standards showing inventory and corresponding maintenance.​

We offer proactive maintenance inspections and risk assessments to ensure regulatory compliance.  ​

We offer assessments to help determine the current capabilities of your SPD in complying with clinical and regulatory requirements. Department performance is monitored via a scorecard which highlights areas of strength and weakness.